Win in
Traditional Trade.
The Smart Way.

Columbus empowers FMCG distributors to scale, digitize, and grow profitably across fragmented traditional trade channels like mini markets, kiosks, mom-and-pop stores, and HoReCa.

Win in
Traditional Trade.
The Smart Way.

Columbus empowers FMCG distributors to scale, digitize, and grow profitably across fragmented traditional trade channels like mini markets, kiosks, mom-and-pop stores, and HoReCa.

THE MARKET PROBLEM

Traditional Trade Isn’t Broken,
But the Old Playbook Is

Manual visits. Patchy coverage. High costs to serve.
Distributors are burning resources on outdated field models.
Columbus transforms execution with hybrid sales, digital workflows, and smart prioritization, helping you reach more stores, with fewer reps, and bigger results.

 

The Old Way

Paper orders, Excel sheets, multiple
disconnected apps

 

With Columbus​

Unified dashboard + mobile app with smart routing​
 

Key Capabilities

Smarter Sales. Stronger
Execution.
Scalable
Growth.

Our platform empowers your team with AI-driven insights to close deals faster and boost revenue. With real-time analytics and automated workflows, we ensure flawless execution at every stage of your supply chain. And because growth shouldn’t mean complexity, our scalable, cloud-based solution adapts to your business.

Sales Rep
Productivity Suite

Smart field guidance

The system directs sales reps on exactly what to do at each point of sale — from tasks to priorities.

Everything you need to drive growth

Power SKUs, sales targets, performance tracking, promo execution, new product launches, next-best-offer AI insights, and more.

Omnichannel Order Management

Order anytime, anywhere

Reps and retailers in one unified system

Smart Selling Tools

AI-driven upsell prompts and OOS alerts

Personalized recommendations

Brand & Distributor Collaboration

In-store collaboration that delivers execution wins for both sides.

Real-time visibility and insights

Share goals, track results, and activate markets

Why Columbus

Built by a Global
Distributor.
Designed for
Execution.

Not just technology — expertise, built in.

Columbus isn’t just another SaaS platform. It’s powered by Diplomat’s decades of real-world FMCG sales experience. Every feature, dashboard, and workflow is battle-tested to deliver impact.

Used by the best platforms and teams around the world:

Built on Diplomat’s Proven Sales Model


This isn’t theory — it’s technology powered by real-world experience. Our platform is built on Diplomat’s field-tested sales strategies, refined over decades of execution across global markets. All that expertise isn’t just behind the scenes — it’s embedded directly into the system, guiding your teams with practical, data-driven workflows that work where it matters most: 
on the ground. No other solution delivers this level of built-in know-how.

Proven in 6+ EMEA markets

Trusted by retailers and distributors across Europe, the Middle East, and Africa, our technology has been field-tested and refined to deliver real results in diverse markets.

Purpose-built for Traditional Trade, HoReCa & Kiosks

Columbus platform is custom-designed to meet your unique needs—no clunky workarounds needed.

Scalable, flexible, and ERP-integrated

Grow without limits. Our cloud-based SaaS solution scales with your business and seamlessly integrates with your existing ERP systems, keeping operations smooth and efficient.

Who It’s For

Tailored for Every Link
in the Chain

Columbus supports every player in the go-to-market journey. From last-mile distributors to global CPG brands. Whether you’re serving 5-star hotels or corner kiosks, the platform adapts to your channel, challenges, and growth goals.

FMCG
Distributors

Maximize field team productivity, expand store coverage, and digitize your entire sales workflow with ease.

HoReCa
Suppliers

Accelerate order capture, reduce fulfillment costs, and ensure accuracy across hotels, restaurants, and cafes.

Consumer
Goods Brands

Unlock real-time field visibility, drive data-led activations, and ensure flawless execution across all retail channels.

RESULTS & ROI

Real Results. Fast Impact.

From optimized order routing to AI-powered sales insights, our platform drives tangible ROI – fast. Built for speed and performance, we help you cut costs, boost revenue, and outperform competitors.

50% adoption rate

From both retailers and brands.
Doubling rep-to-customer interactions leads to faster growth.

20% Basket Size Uplift

Smart ordering & contextual product suggestions

3x Rep Productivity

120–150 stores/month vs. 60–80 before Columbus

RESULTS & ROI

Real Results.
Fast Impact.

From optimized order routing to AI-powered sales insights, our platform drives tangible ROI—fast. Built for speed and performance, we help you cut costs, boost revenue, and outperform competitors—starting now.

50% adoption rate

From both retailers and brands.
Doubling rep-to-customer interactions leads to faster growth.

20% Basket Size Uplift

Smart ordering & contextual product suggestions

3x Rep Productivity

120–150 stores/month vs. 60–80 before Columbus

20% Basket Size Uplift

Smart ordering & contextual product suggestions

3x Rep Productivity

120–150 stores/month vs. 60–80 before Columbus

50% adoption rate

From both retailers and brands.
Doubling rep-to-customer interactions leads to faster growth.

Let’s Build Smarter Distribution Together

Unlock seamless logistics with data-driven tools that optimize inventory, reduce waste, and maximize revenue. Together, we’ll turn distribution challenges into competitive advantages.

Let’s Build Smarter Distribution Together

Unlock seamless logistics with data-driven tools that optimize inventory, reduce waste, and maximize revenue. Together, we’ll turn distribution challenges into competitive advantages.
© 2025 Columbus by Diplomat. All rights reserved.
© 2025 Columbus by Diplomat. All rights reserved.
© 2025 Columbus by Diplomat.
All rights reserved.